Unlock Productive Communications: Leverage Human Interactions for Business Success

Communication is about more than just exchanging information. It's about understanding the needs, desires, and intentions behind the words. At its best it creates a climate that promotes connection, empowers and allows all involved to be seen, heard and understood.

Productive communication helps relationships get off on the right foot, navigate problems and enables all parties to feel able to be their best self.

This short session will introduce participants to the principles of behavioural intelligence, a systematic approach to interpersonal interactions which links proven academic theory to practical application.

Communication plays a fundamental role in all aspects of business and life, and as so much of our communication is now virtual, it is even more important to get it right.

By attending participants will better understand.

What drives and regulates our behaviour and how this knowledge can better inform our interpersonal skills.
The importance of identifying the type of interaction we are in.
How to identify and overcome communication blocks that may occur.
Why conversational positioning and flexibility are key to being seen, heard and understood.

This course is for anyone who wants to improve their communication skills, particularly in a business setting. Whether you're a manager looking to improve team cohesion, a business owner wanting to boost customer relationships, or an employee seeking to communicate more effectively, this course is for you.